Approved copy
Use the brand they came in on. Sign with first name + company. One job per text. Two approved versions is the variability. Do not invent a third “checking in.”
Day 0 text
A
Hey {First}, it's {Rep} at {Brand}. Just sent your quote for the {Width}x{Length} {Color} {Use}. I'll call in a few minutes so we can walk the sizes and the number together.B
{First}, your {Width}x{Length} quote is in your email from me, {Rep} at {Brand}. I'm hopping on a quick call so nothing in the spec is fuzzy.Missed same-day call
A
Just tried you. Two minutes is all I need to confirm width, length, and whether this is a kit or we help with install. {Rep}, {Brand}.Day 1 · one question only
Timeline
Are you trying to have this up before {season/month}, or is this more of a this-year project?Use
Is this mainly for {cars / shop / storage / animals}, or is it doing two jobs?Partner
Did you get a chance to look at it with {spouse/partner}, or are you the one deciding?Breakup
I'll close your {Width}x{Length} file this Friday so I'm not blowing you up. If you still want it, reply KEEP. If the number or the timing is the issue, tell me which one.
Call 1 · walk the quote
- “It's {Rep} at {Brand}. I just sent the {Width}x{Length}. Did it come through?”
- Confirm size, use, site (county / wind / snow / kit vs install).
- Read the number once. Don’t apologize for it.
- “What would have to be true for you to move on this in the next couple weeks?”
- Book the next step out loud.
Value positions · pick one per live talk
| They said | You use | The line |
|---|---|---|
| I found it cheaper | True compare | Send their quote. Line up drawings, freight, and steel in five minutes. |
| I need to think | What thinking is | Price, timing, or running it by someone. Which one? |
| Waiting on a permit | Permit path | Deposit locks drawings. Don’t sit in limbo. |
| I’ll build it myself | Kit clarity | Then quote it as a kit, not a full install. |
| I don’t want money down | 72-hour lock | Deposit makes spec and slot real. 72 hours to reverse. |
| Maybe next year | Park clean | Give me the month. Don’t keep the daily sequence running. |
| I called three companies | One throat | You’re buying drawings, steel, and delivery from one company. |